Softline Computer Systems is looking for a young individual, who has an academic background on Computer Science/Management of Information Systems for filing a Customer Success Officer position. A training period around all necessary tools, frameworks and languages will be provided from the company to the successful candidate.
Key Duties & Responsibilities
- Communicate with clients on a daily basis, through phone or our online chat application in order to support with their inquiries, educate with announcements and broadcast any new features or announcements.
- Conduct online webinars or on-site seminars/trainings to clients thus enhancing their knowledge and understanding of our product.
- Extend the current online knowledge base of our product by writing short articles and recording short explanatory videos.
- Professionally Fluent Greek & English Speaker.
- Be a good team player with discipline and the ability to take initiative.
- Prior usage of WordPress or other CMS systems is considered a mild plus
- Full driving licence
Benefits & Perks
- Company car provided for all transportation concerning clients
- No dress-code
- Short Fridays with in-house paid lunch
- Fully equipped kitchen with everyday refreshments, fruit and cereal
Please send your CV with subject “Customer Success Officer” to email@example.com.