Job Description

Softline Computer Systems is looking for a young individual, who has an academic background on Computer Science/Management of Information Systems for filing a Customer Success Officer position. A training period around all necessary tools, frameworks and languages will be provided from the company to the successful candidate.

Key Duties & Responsibilities

  • Communicate with clients on a daily basis, through phone or our online chat application in order to support with their inquiries, educate with announcements and broadcast any new features or announcements.
  • Conduct online webinars or on-site seminars/trainings to clients thus enhancing their knowledge and understanding of our product.
  • Extend the current online knowledge base of our product by writing short articles and recording short explanatory videos.

Requirements

  • Professionally Fluent Greek & English Speaker.
  • Be a good team player with discipline and the ability to take initiative.
  • Prior usage of WordPress or other CMS systems is considered a mild plus
  • Full driving licence

Benefits & Perks

  • Company car provided for all transportation concerning clients
  • No dress-code
  • Short Fridays with in-house paid lunch
  • Fully equipped kitchen with everyday refreshments, fruit and cereal

Please send your CV with subject “Customer Success Officer” to hr@softline.com.cy.

We work with the latest and greatest

Work with us, not for us. Work to benefit our clients and make an impact. Work to change the way the legal profession works, worldwide.

We feel obliged to empower individuals fulfil their personal ambitions through our work environment. Join us!

Drop your resumé here